AiA rakeback

Posted 1 year ago

Hi,

i didn't receive rakeback today as last Monday.

I'd like to know when i'll receive this money.

ty in advance
yomikkaments

Last Post 1 year ago by

yomikkaments

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https://www.pokervip.com/forum/promotions-poker-room-support/aia-rakeback?nav=59514f89d3904354148b456b
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Posted 1 year ago
Hi mate,

Rakeback is paid either Monday or Tuesday (Monday most of the time, occasionally on a Tuesday).

Your best bet is to ask their live support on the AIA website as they will be able to give you a quick and direct answer.
AIA Support - They are very quick at answering.

Let me know how you get on and if you have any issues,

Thanks
Posted 1 year ago
they just told me to ask my agent.

so...
Posted 1 year ago
Today they're saying that is my agent fault and they can not load rakeback by their own because i'm under agent.

:/

It's few bucks but i'd like to have it Smile
Posted 1 year ago
Ok, thanks.

Can you PM me your AIA username and email address please and I'll look into this for you
Posted 1 year ago
done
Posted 1 year ago
I dont want to start a new thread so i'll ask here. Sorry for my english guys. I've sent a message to your support team asking how i can confirmed a room with pokervip account like 2 weeks ago and did not receive any answer? I've already add Partypoker and my screename but it as yet to be confirmed, how do i confirmed? Thanks guys
Posted 1 year ago
pls open another 3d for this...
Posted 1 year ago
The0nefifty: I dont want to start a new thread so i'll ask here. Sorry for my english guys. I've sent a message to your support team asking how i can confirmed a room with pokervip account like 2 weeks ago and did not receive any answer? I've already add Partypoker and my screename but it as yet to be confirmed, how do i confirmed? Thanks guys


I'll send you a private message
Posted 1 year ago
@yomikkaments your rakeback should now be sorted Smile
Posted 1 year ago
No rakeback again...
Posted 1 year ago
yomikkaments: No rakeback again...


Sorted...or?
Posted 1 year ago
sorted by myself...

no assistance at all.. no skype, no forum.. nothing..

and i'm pretty sure that next week will be the same..
Posted 1 year ago
yomikkaments: sorted by myself...

no assistance at all.. no skype, no forum.. nothing..

and i'm pretty sure that next week will be the same..


Apologies for that. Perhaps give me a full down of the issue including your account details so I can help? You can even do this by PM on the forum.

Cheers
Posted 1 year ago
HI @yomikkaments

I'm sorry you feel you had no assistance with this issue.

I will private message you again to get further details and make sure we get this right for you next time
Posted 1 year ago*
Hi yomikkaments,

One of my colleagues has just let me know your AIA SN. RB payments are usually automated. As you have signed up through one of our partners then this means we have to process RB manually. Please email me personally Tom@PokerVIP.com on Monday's and I can sort out your RB for you.

If anyone else has the same issue as yomikkaments please do the same.
Posted 1 year ago
As you have signed up through one of our partners

wrong

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