CrazyKeri: As discussed in our PMs
@senyirauxa you did not use the code which it clearly states on the deals page and therefor were not tracked under us. Certainly was not a case of we were getting commission for you and not paying you the full amount. We could also very likely have sorted you a new account but you did not reply to my message. We could not do anything for the rake you had played on the untracked account. No affiliate will pay rakeback on an account that they received no commission for, it is just one of those things unfortunately.
That is not true! feel free to disclose the PM's if you want. I did use the code, but from the NL and for some reason it was not tracked when I opened the account again from Spain.
And you offered no solution and led me to belive for several days after I expressed my concerns that all was fine. So I can belive that the issue could've happened to more players, hence offering a solution.