Hello All,

Shaun from BetVictor here. I'd like to kick this thread off by letting y'all know about our upcoming promotion Four Card Fright Fest which will kick off this Monday, October 26th.

Obviously this promotion is centered around Omaha but don't let that put you off. In our guaranteed series, we have a range of buy-in's so if you've never played Omaha before, why not give it a try?

If you have any questions please do not hesitate to ask.

Have a good weekend!


Shaun

An honour to have you here Shaun -

Hello PokerVIP'ers

We will be running a €1,000 Small Stakes Race commencing at 00:01 GMT this Sunday, November 1st and running through to 23:59 GMT on Sunday, November 8th.

Details of this share scheme type promotion can be found here

Any questions please ask.

Good luck to all who participate!

Qualifying for the MPNPT has never been easier with our new Flip For It series where you can qualify for an MPNPT Vienna package for just €5!!!

Players will only be able to buy-in at the lowest level and should you win the specific SNG, you will be awarded a ticket for the next level.

Winners of the Level 3 Flip For It SNG will be awarded with a €1,080 MPNPT package to include a €550 Main Event buy-in, €186 towards expenses and hotel accommodation.

This sound decent,
you should probably say €182 towards a tent.What hotel can you stay in for a few nights for that plus travel.

Hi SirLaunder, sorry for the delay in getting back to you - Winners will receive 4 Nights’ Accommodation (including breakfast) at the Roomz Hotel, Vienna. You will check in on Thursday, January 21st and check out on Monday, January 25th.

Hello PokerVIP'ers,

We have a new promotion going live on Friday where €5 will be dropped into an account at random every 5 minutes through to December 17th; giving away €40,000 in drops and €10,000 through a leaderboard.

Click through here for more information.

Any questions please ask.




Shaun

Hi,

I´m new at MG.

When I start a lot of tables, are there anyway to avoid that they are getting minimized ?

Over lap is not a problem for me.

It didnt happend when I only started SNG-tables but when I mix them with cashgame tables its so annoying.

Help !?

Bump

Hello Laphroaig, my apologies for the delayed response.

Unfortunately the MPN's support team have been unable to replicate your issue on their end. They have asked me to get you to completely remove our client from your PC and reinstall.

If after the reinstall the problem persists, please send us your last session log to help@betvictor.com and we will forward this onto the MPN to investigate. You can find your log in the following file on your computer - C:MicrogamingPokerBetVictorPokerMPP

I hope this resolves your issue.

Shaun

Are there no hotkeys for this software ?
What I means is do I have to use the mouse every time I want to fold a hand ?

Unfortunately not, sorry! This is something we have pushed for however.

When I sit down at a table that has 1 or more open seats, why can I not choose which seat I sit at ?

Why are you seating me at a seat of YOUR choice, and not giving me the opportunity to move to another seat ?

Why can I not stack the tables ?

Why when I manually stack them, the table needing action does not always come to top ?

Hello Kashclicks,

In response to your questions;

1 - This is one of the features of the grouped lobby. You can change it back to our normal lobby by using the buttons highlighted in white here

2 - When you open tables they should automatically stack one on top of the other.

3 - You need to change your options in order for the table requiring action to come to the forefront. When seated at a table, click 'Menu' --> 'Options' --> 'General Options' as shown here

1- I have been using the "list" view, as I stated it does not show you who is already sitting at a particular table, and does not give you any option to choose your seat, no different then the group view, really.

2- I just opened some tables and they do NOT stack upon opening, not sure how to enable this, even so it is necessary to be able to drag the tables to where you need them and stack them wherever.

3- Did that thanks.

Regarding withdrawls from this site, I have sent in my documents, which was both sides, of my Provincial drivers licence, from Ontario, Canada, coupled with the receipt of an income tax return, and I have no utility bills I can send.
My attempt to arrange a withdrawl has been continually refused, and when I inquire further, no matter what I say, I get the same AUTOMATED RESPONSE, asking for utility bills and a colour image of the scanned images as opposed to the b&w ones I have sent.
I have opened this BetVic poker account through PokerVIP, probably 1 1/2 years ago, and am wondering how it is that I cannot get my money out ?
You were quick enough to accept my funds when I opened the account, and now do not even offer the same method of withdrawl as I deposited with !

Hi cashclicks, can you PM me with your username / alias so I can chase your withdrawals up for you?

With regards to the seat you choose to sit down at. Do you have auto buy-in enabled? You can check this under 'Preferences' --> Global Table options. If you do not have this enabled you should be able to choose which seat you want to sit down at.

As for stacking tables, we currently only have the option to tile them unfortunately.

Ah, yes, I did have auto buy-in to the max selected.
But I just noticed the "automatically seat me" option box, and I unchecked it.
This opens the table and lets you choose your seat, much better.
PM'd you a while ago, thankyou.

And replied

Ok, so this is what you have sent me in the PM:

"I've spoken to our security department and they require a clear colour copy of a utility bill, bank statement, mobile phone bill, or other government issued letter detailing your name, address and dated within the last 3 months.

If you send this into pokerops@vcint.com I'll forward it onto our security department and try to get you verified asap."

So this is no change from all the automated replies that I have already received.
You are not going to pay me until I have supplied you with this.

I have already told you that I do not have any utility bills, as I rent.
I do not have any bank statements, as I just have a basic bank account and bank online and at the ATM.
The only strange thing is that in this day and age, I do not have a mobile phone, I obviously do have the internet, but that is included in my rent.
So you are saying that I shall have to find some government correspondence to myself, from within the last 3 months. Well I have not had any such correspondence thankfully.
And you are demanding that this be a colour copy.
As previously stated I sent you both sides of my provincial drivers' licence, along with a copy of my 2014 income tax return letter, with my name and address visible.
I suppose I could wait until I file my 2015 return and they send a reply back to me.

I would like to know what other people on this forum, who might read this, think of this situation.
I, for one, would like to know why you are making someone almost do the impossible, to merely get their own money back ?

I'd thank you, but I don't know why.