always nothing.
they tell me, send us your national id, after that in the 9rd message they saids, only passport is accepted.
I send them about 5 times my passport and the informations on my passport are the same on my account, and always they respond verification failed, informations does not match.
in their adress bare, i cant tape a long adress, but with that i taped 100% of the aress on my passport.
i dont know what is going on, i'm ok, my documents are ok, but their support are crazy.